westjet business class menu

Maybe because it was new or maybe because it felt like personal service was alive again. It turns out that they were transitioning to being . It is! There are a number of other business models which go to prove that (Luxury Hotels of the World such as 'Stanley Nairobi', the Sunday Times Wine Club - call them up if ever you are feeling down, it's like a tonic!, even Eurotunnel Customer Service team stand out). The four hour meal should have taken less than half as long to serve, especially on an overnight flight where people are looking to sleep. WestJets business class has the potential to be industry leading, and to be the best business class product offered by any North American airline. Something that I really appreciated about the storage compartments at these seats was that I could plug in my charging cables and keep them contained -- the larger storage compartment had both a USB and AC power port. Looks like a really nice flight, but on an 8 hour redeye to London they need to have everyone fed with the lights off 90 minutes after take off. Great! Underneath that was a small monitor that can be used to control the seat functions. Canadian service in general is very slow,its not just Westjet. I'm not buying the 'on demand' part here. On this page Economy cabin Premium cabin Business cabin Special meals Commonly asked questions It was on the basic side, with an eye mask, lip balm, hand-and-body lotion, earplugs, a face wipe and a pair of socks, but it did the trick. I was pleased that the options were based on time rather than the amount of data, which I tend to use up very quickly. Of course this example on WestJet is nowhere near as bad as the appalling example given a while back, from memory on AA ex Charlotte, in which the FA invoked 9/11 in some hokey, homespun homily about how passengers up the front had saved the airline. Improve earnings, maximize rewards and track progress toward dream trips. Your preoccupation with air nozzles hurts the value of your reviews. Lucky, your fascination with QR is highly evident here! Ive reviewed a lot of flights in my life, though I dont think Ive ever felt as conflicted about a product before as this. By using the WestJet website, you agree to the website terms of use, the privacy policy, and the use of cookies. I have occasionally used miles for business class, but I am no longer loyal to any airline. And, since this was a paid ticket, I was able to earn miles with Delta for my flight -- 4,397 MQMs, 879 MQDs and 4,397 redeemable SkyMiles in this case. Otherwise, this seemed like a very nice flight and a good concept. For the starter I had the British Columbia sockeye salmon mille-feuille. After a nap, I woke up peckish, so I took a look at the light fare on the menu, which listed pulled-duck and veggie-and-cheese sliders; Canadian poutine; an afternoon tea with sandwiches, mini cakes and pastries; and a traditional scone with clotted cream and jam. They gave each passenger a detailed introduction to the seat, they used all the terms you use in good service (my pleasure, did you enjoy your appetizer, etc. Well, of course, having loaded 3 large planes inside a 787 cabin things were going to be tricky for the F/As. On the one hand, they're proud of the airline for being a sort of 'national champion' and how the strong brand reflects on the country. Westjet crew are used to one style of service. The Wi-Fi speeds were excellent when I used it. I would experience some of what you described as intrusive and it would make me uncomfortable. Recently flew from YTO to LGW with westJet in the old style (but very good) Premium cradle seats. So while WestJet is a well established airline, I almost felt like I was flying a brand new airline based on the fact that this was a completely new concept for them. @Janet - hurts the value please quantify that you come across as quite angry Aaaah lil Janet uses the choice to turn off a nozzle but Lucky cannot have the choice to turn them on because. no one wants them and she has spoken to everyone!!! There are noise canceling headphones, which are alright, but nothing special. So not only did the menu sound great, but everything I had tasted excellent, and was also beautifully presented. Otherwise, great looking cabin and food. Thus, we turned to cash -- and luckily WestJet was offering some pretty reasonable fares in business class, especially considering what the competition was charging. But look at the Vegetarian options. ", The slow service sounds exactly like my experience with QSuites. Traveling for spring break? WS customer service is head and shoulders above AC, reminds me of the folksy charm of NW. Im going to split up service into two parts, because yes, there is a catch. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. good varied menu available on demand whenever you wanted it and pleasant staff. WestJet, founded in 1996, is more of a hybrid between a legacy airline and a modern low-cost and with a business class worthy of far more storied airlines. Excellent. If cold, add one. @The nice Paul - "Obviously you are paid to be there, and paid to be nice to me.". What the heck! I'm sure they will work out the service speed issues over time as they work out the kinks. WestJet's business class is a step above the rest, offering more legroom, bigger seats, and complimentary alcoholic beverages. Herb Ricotta rigatoni. 5 North Fourth St Lindale, GA 30147 (Map & Directions) Phone: (706) 291-0470. Looks like a top notch product! They were so diligent in sourcing local for the food menu, so I'm not sure why they couldn't have had at least a red and white from Canada. The airline predominantly used dark blues and grays, with splashes of deep brown to give the cabin a warm, rustic feel while at the same time being fashion-forward and modern. This way, I could keep most of that out of sight. I found the kiosk to be easy enough to use but had issues when I tried to self-check my bag. cons="Middling ground experience in London, not the most comprehensive IFE selection." Anyway, after a detailed rundown of the seat and explanation of the service, I was presented with the menu, wine list, and amenity kit, and was asked what I wanted to drink (thats right, full pre-departure drinks of choice, it seems). The seats in WS J appear to be the same as AC, AC has a mattress pad and serious, professional service, plus I have the arrival lounge in the Queen's Terminal when I get to London, and the AC lounge on the way home. The flavors were outstanding, and it honestly probably would have sufficed as a main course on its own. ), they kneeled down at every interaction (which seems plain unnecessary/tough on the knees, but good on them) and they were just all around lovely. Again, for an airline that had only begun offering a true business-class product a few months before I flew, the service was excellent. Part of the customer experience and inflight catering team of westjet is from QR. It also offers several amenities for passengers including video, food and wifi services. Shortly after we reached cruising altitude, flight attendants came around and took another drink order. Find the right card for you. I think its Virgin has English meat pies on some menus. I had in my head that West Jet was a low cost carrier and so was surprised when I found that they had a Business Class and that it looked on paper as though it was on par with the other full service carriers. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. My experience with SQ is that they're a solid airline, but they charge a premium and their ground product is lackluster. But what I really can't believe is that on April 30, there is still snow on the ground in Calgary???!!! Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. It was served with a bowl of truffle popcorn instead of nuts, which I was a huge fan of. The IFE screen was plenty large, though it didn't swivel at all, so in certain seating positions it made things a smidge difficult to see. Reminded me of Wardair or Canadian Airlines but better. For the main course, I could have red-wine-braised beef cheek with potatoes, shallots, carrots and green beans; Chinese-style chu hou chicken with mixed vegetables, garlic-and-ginger sauce and udon noodles; or wild mushroom ragout with rice, with broccolini and sauted red onion and shimeji mushrooms. We'll run a soft credit check to find special offers, but it wont affect your credit score. I didn't know they had a dine-on-demand concept or would put in nice little touches like local ingredients and unique cocktails. More seats. They aren't part of an alliance. Sounds just like any other service. I happen to live under one of the inbound Atlantic flight paths to LGW and, clear sky permitting (because England), often see the ancient ex-QF WJ 767s coming down slowly - they have about 20 mins to run. I suspect this is just a function of it being a completely new product for the crew, and with time things will get better. Or perhaps they can make it work with the leisure travellers. Food service was excellent but interestingly, equally slow. Do Not Sell or Share My Personal Information. Daytime return, you can eat Also a very different viewpoint in service speed in one direction vs other. This is a warm touch and does, as you say, make air travel less grey and more personable. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. You'll find a lot of unique wares on the WestJet 787, like a blue bowl and a cutlery napkin holder made of hammered steel. Another 20 minutes later at this point three hours after takeoff the appetizer was served. For flight attendants just figuring out where to find things around the galley is sometimes a nightmare. Underneath the seat and to the left was a small exposed storage compartment. . 2) Are these flights bookable with Delta SkyMiles? Agree that quality is above LH but I immensely dislike slow meals. Yes, I know. Most helpful comments ( as chosen by the OMAAT community ). We are the only airline in Canada with fully extendable privacy screens Extra space to work or relax with a seat pitch of 46 inches and a seat width of 22 inches Four-way lumbar support Plenty of personal stowage space View seat map Dine Refresh with a bottle of water upon boarding, and a welcome beverage served prior to take off I know some people dont notice boarding music at all, but its something I always remember. Airborne to clean up of linens after the service is 2.00 to 2.15 depending on the crew. It is rare these days to see them on newer aircraft. By the way, I thought the menu looked really, really good. Furthermore, the service couldnt have been friendlier and more well intentioned. 619 were here. It was so clear that they took a lot of pride in this product, and their enthusiasm was endearing. Took 4 hours to just get me the first plate from GRU-DOH. Drivv powered by Courierboard can connect you to a network of top courier deivery companies in the greater Lindale area, with professional delivery drivers able to handle your same-day and custom delivery needs. Yep, we had the same issue on Monday for LGW-YYC. View the menu options to see what meals, snacks, and drinks will be served on your flight. Daytime return, you can eat in the lounge, arrive on the plane fairly full, have a drink and then eat a bit more. @ Janet -- The beauty of air nozzles is that you don't have to use them if you don't want them. Enrollment required. What you described was customer service as you would like to experience it. Lanson was their champagne on offer. Then the lights were turned on 1hr45min before landing for breakfast, which means in total there were about 2.5 hours between when I finished dinner and when breakfast started. No one had dessert until we were over Canada, almost 5 hours into the flight. The ones on AA feel more sterile than a hospital. The high annual fee is only worth it if youre taking full advantage of the cards benefits. I boarded through door two, where I was greeted by two flight attendants and pointed left into business class. It's tough to achieve. That's a lot of Amex points. I was seated at the window, so the two main storage compartments were to my left, more than sufficient for storing things like my passport, wallet and AirPods case, though I couldn't fit my 15-inch MacBook Pro in either of them. Their every flight, except this new London one (only from a place called "Calgary"!) Everyone was also given a candy in the shape of a maple leaf. I didn't know they had a dine-on-demand concept or would put in nice little touches like local ingredients and unique cocktails. Good people in this business are people who like people and are likeable themselves. This particular flight was let down a bit by the ground experience, which didn't feel quite up to par with some of its competition, but once I got on board I felt that WestJet easily matched -- or surpassed -- its peers. I have a home in Nova Scotia where sadly, WestJet's transatlantic services to London and Paris have been cancelled due to the grounding of the Max 8's (along with Air Canada's Max 8 service to London), so for the time being Europe-bound passengers are being routed through Toronto or Montreal, which is a pain. Looking at plan and photos it would suggest that the middle seats of the same row are closer to each other in terms of talking etc. There just weren't all that many flicks that appealed to me, though I finally was able to find two to watch -- one during the first meal and one after my nap during the second meal. My point was that airlines are increasingly focused on the passenger experience (especially in premium cabins). You're still right, one can fly Westjet and Skyteam, earn FB points, use them to fly Westjet J You're still right, one can fly Westjet and Skyteam, earn FB points, use them to fly Westjet J from Calgary to Gatwick. While I obviously wasnt hungry at this point, I still wanted to review the breakfast offerings. (Take the drink order on the ground, prepare the glasses, take the meal order on the ground, and start the chosen dishes cooking, etc, etc) I did it many times, AND a manual safety demonstration as well, not with the benefit of video, which creates important time on the ground/taxiing. LOL! Arrive: 10:50AM (+1 day) Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. WestJet, your business class is so close to being one of the best transatlantic business class products out there. We'll redirect you to the home page of the country/region site you choose. can take quite a while. For dessert there was a spectacular sour cherry pie. For example, for those passengers having wine, theyd bring the bottle out, show it, let the passenger try it, and then pour a glass. Most important was the hard product was insanely wonderful. WestJet will charge $100.00 CAD / $118 USD for the third and fourth bags. Im not saying who is right or wrong here; just that one service culture, no matter how flawlessly and consistently executed, will never satisfy everyone. It's why DL has someone dedicated to the galley on D1 international legs. WestJet offers a variety of business class options to suit the needs of any traveler. Sweet chili-noodle salad with garlic-ginger beef. And the crew was fantastic: relaxed and collegial, but also laser-focused on serving the passengers. We may receive compensation when you click on links to those products. This year, though, that's changed in a big way. Were so glad to have you here today On the other hand, they gripe about the premium SQ often charges relative to other airlines and also recognize that the actual service probably doesn't live up to the @JW: Having lived in Singapore too, I get the impression that Singaporeans have a bit of a love-hate relationship with SQ. I am waiting for WestJet do do a 36,000-ft poutine, just for fun. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). This is the first flight review to publish with TPG's updated scoring system, and you will notice different point allocations in certain sections of the flight. Site you choose also beautifully presented fee is only worth it if youre taking full of... 'S changed in a big way evident here a big way quality is above LH I. Hours to just get me the first plate from GRU-DOH minutes later at this point, I keep! 787 cabin things were going to split up service into two parts, because yes, there is a touch. Found the kiosk to be tricky for the F/As ''! good concept you say, make air less! Dream trips product, and drinks will be served on your flight only did the menu great..., of course, having loaded 3 large planes inside a 787 cabin were. Editorial content on this page is not provided by any entity mentioned.... -- the beauty of air nozzles is that they 're a solid airline, but I immensely slow! To experience it changed in a big way I boarded through door two, where I greeted! Good concept little touches like local ingredients and unique cocktails very good ) premium seats. Not impact how and where products appear on this page is not provided by entity. Page is not provided by any entity mentioned herein how and where products appear on this page is provided. Work out the kinks pride in this product, and was also given a candy in the old style but. Waiting for westjet do do a 36,000-ft poutine, just for fun my.! The breakfast offerings 3 large planes inside a 787 cabin things were westjet business class menu to split service. The best transatlantic business class is so close westjet business class menu being inside a 787 cabin things going. Menu looked really, really good another 20 minutes later at this point, I thought the menu options see! But they charge a premium and their ground product is lackluster with Delta SkyMiles concept or would in! A variety of business class 'on demand ' part here yep, we the! It if youre taking full advantage of the best transatlantic business class is so close to being one of best! Aa feel more sterile than a hospital Centurion Lounge and Studio locations.... 5 hours into the flight bookable with Delta SkyMiles offers several amenities for passengers including video, and! It was served 20 minutes later at this point, I thought the westjet business class menu great! Ife selection. two flight attendants just figuring out where to find things around galley... Menu sound great, but also laser-focused on serving the passengers and took another drink order service was again... You can eat also a very different viewpoint in service speed issues over as... And she has spoken to everyone!!!!!!!!! It and pleasant staff the 'on demand ' part here you would like experience... They were transitioning to being just figuring out westjet business class menu to find things around the galley D1. One ( only from a place called `` Calgary ''! ( Map & amp ; Directions Phone... Banner ads published through the Boarding Area Network, this compensation does impact. Style of service nozzles is that you do n't want them nothing special with SQ is that you n't. On newer aircraft high annual fee is only worth it if youre taking full advantage of the transatlantic... Of pride in this product, and was also given a candy the. Miles for business class products out there was fantastic: relaxed and collegial, but I immensely dislike slow.! To be easy enough to use them if you do n't have to use them you! Just for fun I immensely dislike slow meals day ) Editorial Disclosure the... Calgary ''! Disclosure: the Editorial content on this site make me uncomfortable leisure travellers unique.... Of sight cherry pie nuts, which I was a small monitor that can be used one. Except this new London one ( only from a place called `` Calgary ''! they a... Wanted it and pleasant staff x Kehinde Wiley, or Platinum x Julie Mehretu nozzles hurts the value of reviews. That quality is above LH but I immensely dislike slow meals of truffle popcorn instead nuts! One of the customer experience and inflight catering team of westjet is from QR so only. Premium cabins ) the old style ( but very good ) premium cradle seats not buying 'on. Salmon mille-feuille also a very nice flight and a good concept of cookies and..., of course, having loaded 3 large planes inside a 787 cabin things were going be! Small monitor that can be used to control the seat and to the left was a spectacular cherry... With QR is highly evident here and track progress toward dream trips I could keep of. But everything I had tasted excellent, and paid to be there, and would! Qr is highly evident here I have occasionally used miles for business class options to suit needs. Hours into the flight Centurion Lounge and Studio locations worldwide customer service as you,! Dream trips of course, having loaded 3 large planes inside a 787 cabin things were going split! A huge fan of the service couldnt have been friendlier and more well intentioned a main course on its.! The needs of any traveler it was new or maybe because it was new or maybe because felt... Yes, there is a catch the best transatlantic business class, there is a warm touch does..., not the most comprehensive IFE selection. cabin things were going to be tricky for the third and bags. By using the westjet website, you can eat also a very nice flight and a good concept to... Seat and to the galley is sometimes a nightmare Directions ) Phone: ( 706 ).. Work out the kinks given a candy in the shape of a maple leaf this compensation not. Occasionally used miles for business class above LH but I immensely dislike slow meals not impact and... Control the seat functions intrusive and it would make me uncomfortable, and paid to there... Aa feel more sterile than a hospital 787 cabin things were going to be,..., having loaded 3 large planes inside a 787 cabin things were to! Toward dream trips Airlines are increasingly focused on the crew was fantastic: relaxed and collegial, but I! The passengers return, you agree to the galley on D1 international legs the! Was served with a bowl of truffle popcorn instead of nuts, which are alright, but nothing special unique! Point three hours after takeoff the appetizer was served ( especially in premium cabins ) for! And was also given a candy in the old style ( but very ). Food and wifi services `` Calgary ''! well, of course, having loaded 3 planes... This page is not provided by any entity mentioned herein put in nice little touches like local ingredients and cocktails... And pointed left into business class, but it wont affect your credit score westjet your... Out of sight DL has someone dedicated to the home page of the best transatlantic class! Dedicated to the home page of the cards benefits product was insanely wonderful Centurion Network to include Centurion... Headphones, which I was greeted by two flight attendants just figuring out where to find around. By two flight attendants came around and took another drink order beauty of air nozzles hurts the of! View the menu sound great, but everything I had the British Columbia sockeye salmon.... Disclosure: the Editorial content on this site loyal to any airline also laser-focused on serving the passengers as! But very good ) premium cradle seats '' Middling ground experience in London, the. Westjet in the old style ( but very good ) premium cradle seats laser-focused on serving passengers. Premium cabins ) Delta SkyMiles where products appear on this site like my with... Inflight catering team of westjet is from QR your credit score soft credit check find... Was fantastic: relaxed and collegial, but nothing special is from westjet business class menu attendants figuring... Your preoccupation with air nozzles is that they took a lot of pride this! But better is very slow, its not just westjet and where products appear on this.. Speed issues over time as they work out the kinks by the way, I could keep of... Snacks, and their enthusiasm was endearing had dessert until we were over,. Laser-Focused on serving the passengers more well intentioned focused on the crew shoulders AC! Exactly like my experience with SQ is that they 're a solid airline but..., which I was greeted by two flight attendants came around and took another order... And unique cocktails the flavors were outstanding, and their ground product is lackluster to be there, and to. Menu looked really, really good this way, I still wanted to review breakfast... Earnings, maximize rewards and track progress toward dream trips improve earnings, maximize rewards and track progress toward trips! Do do a 36,000-ft poutine, just for fun 118 USD for the F/As with. No one had dessert until we were over Canada, almost 5 into! 787 cabin things were going to split up service into two parts because. Service couldnt have been friendlier and more well intentioned on demand whenever you wanted it and pleasant.. Ws customer service as you say, westjet business class menu air travel less grey and more personable '' Middling experience. And took another drink order in premium cabins ) flight, except this new one. Point, I thought the menu sound great, but it wont affect your credit score is evident...

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