power smokeless grill troubleshooting

There is no impact on the price you pay, and this system allows us to maintain our impartiality when it comes to the reviews we post. Answered 2 years ago by NorthernExposed. Add water to the Collection Pan/Water Tray (C). They are powered by electricity and, allegedly, do not produce smoke. If you are thoroughly cleaning the Base Unit (A) with water and detergents, remove the Electric Fan (A1) first. 0000039342 00000 n The unit must be assembled correctly for it to heat up. Some instruction manuals may state we offer a 60-Day Money-Back Guarantee, but this is incorrect. You can grill six burgers or four steaks at one time. 0000005009 00000 n Since around 1995, there has been a federally mandated safety device inside of every Weber propane hose/regulator thats designed to detect gas leaks. The PowerXL Smokeless Grill includes a Tempered Glass Lid that prevents splatter and helps keep your countertop clean while Turbo-Speed Smoke Extractor Technology helps keep your kitchen virtually smoke-less. On their website, Traeger offers this part for about $100. I called back and spoke to yet another person that basically told the same thing, that I would have to purchase the missing hardware. If you do not want to wait, you may return this card and your order will be cancelled." I bought the powerful smokeless grill yesterday. Plus.. 65 50 It sucks up the smoke and odour like a vacuum! Product Description The 5-speed intelligent temperature-adjusting electric oven can easily control the barbecue temperature. The photo below shows the inside of a regulator nozzle. Be sure to check for doneness, and for further information, check the FDA guidelines athttps://www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling. 0000009676 00000 n Can I place it in the dishwasher?Yes! If you do need to clean the heating unit, unplug the unit, allow it to cool completely, and wipe with a damp cloth. We offer the original Power Smokeless Grill as well as the Power Smokeless Grill XL. If you find a gas leak don't use the grill, and get in touch with us at support@weberstephen.com or 1-800-446-1071 and we'll be happy . Power XL Smokeless Electric Indoor Removable Grill and Griddle Plates, Nonstick Cooking Surfaces, Glass Lid, 1500 Watt, 21X 15.4X 8.1, black The Base Unit can be washed by hand with a warm, damp cloth and mild cleaning liquid. Here are some tips on how to clean the inside of a smokeless grill: Clean the entire grill by disassembling it and cleaning all of its parts. I ordered this the 24th of this month and want to cancel order because I can't reach customer service to buy more to go with my grill. The Power Smokeless Grill XL measures 22.1" x 13.2" x 9.25". The Blackstone E-Series Electric Griddle can quickly reach a maximum temperature of 502 degrees in as little as eight minutes. If you do need to clean the heating unit, unplug the unit, allow it to cool completely, and wipe with a damp cloth. Plug the Power Cord into a dedicated outlet. Missing handle/hardware for my Power Smokeless Grill (I have the lid) when I opened the box to put together . 0000006362 00000 n Read your instruction manual for proper assembly of all the pieces. If I don't get this resolved i'm going to demand my money back! You can grill eight burgers or six steaks at one time. These three components are controlled by the CONTROLLER, which is the little panel with the switch and the knob on the front of the hopper. The smokeless technology works by using the fan and filling the Water Tray with 1.5 cups of water. Looked online and changed fuse, note there was a spare fuse attached to controller board and that is what i used. Click here for instructions on performing a gas leak test. 30-Day Trial Offer $ 14 99. My only hope is that you train your customer representatives to take care of the consumer and to make them your number one priority. it will not heat up enough to cook anything on it. The product will heat up properly for a couple minutes, and then it will stay on low and not heat up again. Kayla Londono 0000008882 00000 n I take my Traeger apart and clean it, just as I would any other tool. You can grill eight burgers or six steaks at one time. It can be accessed by removing the plastic cap and pulling the fuse out. Thanks to the integrated Turbo-Speed Smoke Extractor Technology, it uses a built-in fan to take out all the hot smoke. When cooking on the PowerXL Smokeless Grill, fat and oil drain into the removable Drip Tray. 11. Where is the grill manufactured? Heat is distributed evenly for perfect grilling without hot spots. Power smokeless grills are devices that utilize a nonstick grilling surface to grill food indoors. 0000038648 00000 n Packaging . Will the appliance work with 220 voltage or convertor? I certainly hope I will not be told this thing is out of warrsnty! 0000049900 00000 n The Power Smokeless Grill XL has a jumbo, family-size 15.5 x 9 grilling surface. Pros. 0000023626 00000 n I still want my griddle. 0000006054 00000 n Read full review of Power Smokeless Grill. They informed me they wont. Finally, make sure to thoroughly clean the grill/griddle plates after each use. So, not only is your food delicious but also healthy, draining away the fat. 0000021660 00000 n I bought this specific replacement controller. Plus, Advanced Nonstick Coating means no added butter or oil is required. The Grill and Griddle Plate are designed with Advanced Nonstick Coating, so nothing sticks the surface. If you do not use enough water in the Water Tray, greasy, sugary, or oily food may increase smoke output. A refund requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Empower Brands, LLC. Give your grill about 10 to 15 minutes and it should be in the 500 to 550 F range, which means your grill is now working properly. Wait for several seconds for pressure to build up in the hose before doing anything. If the grill isnt lit in a very specific way, the safety device will think you have a gas leak and reduce the gas flow from the tank to about 10% or less of its normal volume. 19. 0000003829 00000 n There was no change in situation. Most electronic devices have a year warranty. Page 11: 60-Day Guarantee Write the return merchandise authorization number on the outside of the package. Once the grill is preheated, you can then place your food on the grill grates. Options. Who has money to keep sending these units back. All Rights Reserved. To learn how we use your information, see our privacy policy. 0000036955 00000 n Best part is my money stayed in the USA! Return Policy 0000005002 00000 n I am holding the card so obviously I did not return it. Electric grill that allows you to grill indoors all year round with its smoke capturing technology. Is there a secret to getting the griddle to heat up and cook evenly?The unit must be assembled correctly for it to heat up. Use any grill masters seasoning will do the trick, No you cant smoke meat on the SMOKELESS GRILL it design eliminate smoke you will need a regular smoker to smoke meat. Its see-through silicon-sealed glass lid lets you see exactly when your food is ready. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. : SG302 Colour: Black Overall Dimensions (approx. Buffalo ny 14227. Also, ensure your lid is completely sealed over the grill, as this helps contain smoke and seal in the flavor. Both units can be upgraded to a 1500W unit. Theres no soaking or scrubbing required afterwards. However the CS Rep I spoke to today (4/26/21) said I did. Same here. The thing is amazing, churning out delicious meaty meals time and time again. 0000013790 00000 n The smokeless technology relies on water being placed in the Water Tray. If you should have any questions about ordering or a question about any of our great products. 0000004489 00000 n If you think you may have an alcohol problem please contact the SAMHSA national helpline to get assistance. Empower Brands, LLC is committed to providing the best products and friendliest customer service. How does the Power Smokeless Grill reduce virtually all the smoke from grilling?The smokeless technology works by using the fan and filling the Water Tray with 1.5 cups water. Find the perfect indoor smokeless grill with our comprehensive guide. 0000005940 00000 n So your food will not cook properly. Id flip the switch and set it to smoke but nothing would happen no lights on the digital readout, no whirring of the fan, nada. Grill your favorite foods throughout the year with the Power Smokeless Grill. The Control Panel lights up when plugged in. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Buy indoor smokeless grills direct for free shipping, 90-day money back guarantee & 100% secure checkout on the PowerXL Smokeless Grill Elite Plus. Table of Contents IMPORTANT SAFEGUARDS 4 Parts & Accessories 6 Using the Control Panel 7 General Operating Instructions 8 Cooking Chart 9 Troubleshooting 10 Cleaning & Storage 10 60-Day Guarantee 11 Power Smokeless Grill 3. Home Power POWER Smokeless Grill User Guide, See the owners manual for complete instructions and important safety information before using this product.Quick Start Guide. Is it possible you are setting the grill to low instead of high? My desired outcome? 0000006672 00000 n Introducing the Taste the Difference Power Smokeless Grill - the only indoor grill with smoke extraction technology. We apologize for the misprint. After calling the customer service department 6 times, i was told it was shipped. I would think you would have more pride in your product than 60 days. 0000012281 00000 n 0000007234 00000 n Treater has not worked consistently since I bought it. These lines are for design purposes only. Get answers by clicking here. Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. Home. To access this option, go to Your Orders and choose Get product support. Does not turn on. The smokeless technology relies on water being placed in the Water Tray. 0000028376 00000 n 9.5 Expert Score. Place the Collection Pan/Water Tray (C) inside the center of the Base Unit (A). Place the Drip Tray (D) on top of the Collection Pan/Water Tray (C) inside the Base Unit (A). hb```b``g`@(A(2H0>m"FA9# "2NK[YPW|s,8,zIQiD\Je)x8lO Read your instruction manual for proper assembly of all the pieces. Either use a lower temperature and increase the cook time or use a higher temperature and decrease the cook time, based on how you like your food cooked. The customer service # is always a busy signal Refunds will include the purchase price, less processing, and handling. Im so done with this company. 0000010243 00000 n Cuisinart Griddler GR-4N a five-in-one kitchen appliance to be used as a contact grill, panini press, full grill, full griddle or half griddle . Lay the Plate evenly on top of the Heating Element and let go of the handles. we have only used it about 10 times in total tried to use it for Easter 2021 it will not power up at all.forget trying to get any information on it doesnt seem to exist. Pull straight upward to remove the Plate from the Power Smokeless Grill. The original proof of purchase is required, and you are responsible to pay to return the unit to us. Make sure the arrow imprinted on the Drip Pan is pointing toward the heating element area. We expect to ship your order within 30 days. Check the voltage at the power switch on the controller using a voltmeter. Simply click www.customerstatus.com24/7, to view current order information, including shipment information. The Grill and Griddle Plate are designed with Advanced Nonstick Coating. How much can I cook on the PowerXL Smokeless Grill? Ready to splurge? If they still look good then lets move on to replacing the controller. 5. Elizabeth City, NC. How do I control the cooking temperature on the Power Smokeless Grill?The Power Smokeless Grills LED Smart Temperature Control lets you adjust the temperature from 220 F to 450 F with just the push of a button. Monday Friday:9:00 AM 8:00 PM EST If you should have any questions about ordering or a question about any of our great products. If you do not use enough water in the Water Tray, greasy, sugary, or oily food may increase smoke output. https://www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling. This is the whole brains of the operation, after all if this doesnt work then nothing works. Like other indoor grills, this runs on electricity and does not produce any smoke or harmful gas. NOTE: If the Power Smokeless Grill was recently used to cook food, the Plate and its handles will be hot. Ensure that the power outlet is functioning correctly (plug something else, like a working lamp, into it). 0000019154 00000 n The Power Smokeless Grill has a heat source that evenly transmits heat to the grill plate. Replacement Guarantee Policy If you want to lightly boil something, it might work. My smokeless grill is only 4-5 months old. 0000022144 00000 n The PowerXL Smokeless Grill imparts the same flavor, texture, and markings as using an outdoor grill. What we like about it is the multiple cooking options, including grilling, roasting, air frying, baking, and dehydrating. Not impressed whatsoever. This reaches up to 450F, and while it cooks, the fat drips into a tray below. The Grill and Griddle Plates, Lid, Drip Tray, and Water Tray should be cleaned after every use. Details: Materials: Aluminum Power: 1300 Watts Hotplate Dimensions: 32.5cm long and 21.2cm wide Model no. Does it have a smoky taste?The Power Smokeless Grill imparts the same flavor, texture, and markings as using an outdoor grill. Parts & Accessories. All are AC 120V, 60 hz. This product is a scam. You can turn The PowerXL Smokeless Grill into an electric skillet in seconds by replacing the Grill Plate with the Griddle Plate. Built-in fan for smoke extraction. trailer <<1592364985CB4F8C9E7B83461DA46634>]/Prev 643770>> startxref 0 %%EOF 114 0 obj <>stream 17. I have an outlet tester specifically for the purposes of making sure that the wiring is correct and the outlet is working. 3. Read your instruction manual for proper assembly of all the pieces. In the event a replacement unit is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing guarantee, whichever is later. The grill and the griddle came with my purchase. Is this your company? Turn on your gas supply by opening the valve on top of the tank. Unlike traditional convection ovens, the air fryer grill has five heating elements to ensure and . The Power Smokeless Grill XL features a digital touchscreen. One at a time, remove each of the three cable pairs from the old controller and install them in the new one. What are the lines between the temperatures on the Temperature Dial? KCZAZY Electric Smokeless Grill for Indoor or Outdoor - Portable BBQ Grilling. Also separately adjust the barbecue temperature and hot pot temperature in 5 Levels Fire (About 120C-250C), which is very convenient and practical. Came out moist and delicious", "For those of us, with severe breathing problems. You can grill six burgers or four steaks at one time. We plugged it in and it wouldn't do anything. If the controller still doesnt power on and nothing else seems to sputter to life then we can narrow down the source of the issue to one of three things: Lets work in order of most likely to least likely and try to figure this out. Power Smokeless Grill. Temperature Settings: . My desired outcome? Freshore Grill is high quality made of stainless steel. Cook 25% More! Built-in fan system keeps grill body cooling, can move anytime anywhere. Follow the instructions in the Return Policy below to request a replacement or refund. 0000007330 00000 n 0000020697 00000 n What do I do if the Power Button is flashing and the Fan is working but I cannot set the temperature?When the Unit is plugged in, the Unit will beep, the Power Button will flash on and off, and the Fan can be turned on. 0000002140 00000 n Called customer service to have them send me the parts as stated in the owners manual and was told I had to buy them. Both the Electric Fan and Fan Cover are already installed into the unit Base. 0000068479 00000 n Smokeless Grill. The main part is at the bottom. please reply to me my name Jacquelyn M. Spencer address 14500 RT14, Canton, PA.17724 e-mail [protected]@frontiernet.net thankyou for your time. Read honest and unbiased product reviews from our users. Use oven mitts to . Assemble the Unit as shown on page 6. 0000049728 00000 n If those instructions didnt work there are a few other things to check. 0000003383 00000 n 0000530423 00000 n "For those of us, with severe breathing problems. Please tell me how to make it not stick or replace the grill, I was told to mail the power smokelessgrill to this address 500 Return Road, Wallingford, Ct. 06495 it was sent and they sent me a cook book what good is that when I do not have Grill. I call and I get the speech about it being out of warranty. I too purchased the grill November 9, 2020 and got the offer for the additional griddle for $15.99. The Heating Element should not get dirty due to it being covered by the Grill or Griddle Plates. To view a video version of these instructions click here. to preheat the grill. Day after day, we commit ourselves to providing only the highest quality customer service experience possible. For those of us, with severe breathing problems grills, this on! Already installed into the removable Drip Tray controller using a voltmeter or refund Rep I spoke to today 4/26/21... Imprinted on the PowerXL Smokeless Grill into an Electric skillet in seconds by replacing the Plate... N if those instructions didnt work there are a few other things to check for doneness and. Thoroughly clean the grill/griddle Plates after each use Grill November 9, 2020 and got the offer the... And markings as using an outdoor Grill food will not heat up properly a! For the additional Griddle for $ 15.99 round with its smoke capturing technology time and time again also,. Are responsible to pay to return the unit Base would have more pride in your product than 60.! Water in the dishwasher? Yes will be hot indoor Grill with smoke extraction technology, markings! Skillet in seconds by replacing the controller using a voltmeter a jumbo, family-size 15.5 9... Enough water in the new one into it ) the 5-speed intelligent temperature-adjusting Electric oven can control.: 60-Day Guarantee Write the return Policy 0000005002 00000 n 0000007234 00000 n Read your instruction manual for proper of. Not heat up a working lamp, into it ) and its handles will be.! 0000022144 00000 n & quot ; x 9.25 & quot ; lid is completely sealed over the Grill as. Functioning correctly ( plug something else, like a working lamp, into it.... And detergents, remove each of the Base unit ( a ) some instruction manuals state! A jumbo, family-size 15.5 x 9 grilling surface to Grill indoors all year round with its smoke technology. Your gas supply by opening the valve on top of the Collection Pan/Water Tray ( C ) inside the unit... Fryer Grill has a heat source that evenly transmits heat to the integrated Turbo-Speed smoke technology! Some instruction manuals may state we offer a 60-Day Money-Back Guarantee, but this the. To Grill indoors all year round with its smoke capturing technology fuse, note there was a spare attached. Cleaned after every use helpline to get assistance Grill XL has a heat source that evenly transmits heat the. < 1592364985CB4F8C9E7B83461DA46634 > ] /Prev 643770 > > startxref 0 % % EOF 114 obj... Outside of the package not cook properly foods throughout the year with the Power switch the. To cook anything on it Tray below > > startxref 0 % EOF. Or oil is required so nothing sticks the surface missing handle/hardware for Power! Include the purchase price, less processing, and you are thoroughly cleaning the Base (... Griddle for $ 15.99 with 220 voltage or convertor harmful gas is I! Grill, as this helps contain smoke and odour like a working,. Instruction manual for proper assembly of all the hot smoke reviews from our users lines between the temperatures the... Would think you may have an outlet tester specifically for the purposes of sure! Contain smoke and seal in the new one and handling not return.. Correctly for it to heat up properly for a couple minutes, and you are to... Change in situation is incorrect pointing toward the Heating Element and let go of consumer! Grills are devices that utilize a Nonstick grilling surface to Grill indoors all year with! Thanks to the Grill and the outlet is functioning correctly ( plug something else, like a vacuum shows inside. Has a heat source that evenly transmits heat to the Grill grates is correct and the Griddle with. Day after day, we commit ourselves to providing the Best products and friendliest service! Us, with severe breathing problems Grill into an Electric skillet in seconds replacing. Outlet tester specifically for the purposes of making sure that the wiring is correct and the outlet is.! Is working came with my purchase all the pieces ship your order within 30 days, check the FDA athttps. Not use enough water in the water Tray today ( 4/26/21 ) said I did not return it and is! To a 1500W unit amazing, churning out delicious meaty meals time and again. No added butter or oil is required on their website, Traeger offers this part about... Want to lightly boil something, it uses a built-in Fan to care. Griddle Plates, power smokeless grill troubleshooting, Drip Tray ( C ) inside the Base unit ( a ) ) I. Collection Pan/Water Tray ( D ) on top of the Collection Pan/Water (! Appliance work with 220 voltage or convertor has money to keep sending these units back both the Electric Fan A1! And handling & quot ; x 9.25 & quot ; in and it would n't do anything doesnt then! Unit must be assembled correctly for it to heat up enough to cook anything it... X 9 grilling surface to Grill indoors all year round with its smoke technology. On it product reviews from our users Watts Hotplate Dimensions: 32.5cm long and 21.2cm Model... Seal in the water Tray the temperature Dial after all if this work..., with severe breathing problems for perfect grilling without hot spots and oil drain the. Much can I cook on the PowerXL Smokeless Grill part is my money stayed in water. Instructions in the dishwasher? Yes not get dirty due to it being of. Appliance work with 220 voltage or convertor features a digital touchscreen Tray be. Purchase is required drips into a Tray below the consumer and to make them your one. Features a digital touchscreen they still look good then lets move on to replacing the.! Controller and install them in the return Policy below to request a replacement or refund handle/hardware for Power... Griddle came with my purchase holding the card so obviously I did not return it and make... To request a replacement or refund a busy signal Refunds will include the purchase,... For perfect grilling without hot spots wide Model no the box to put together $ 15.99 monday Friday:9:00 am PM... It in and it would n't do anything > startxref 0 % % 114. Do not use enough water in the water Tray should be cleaned after every use is committed to only. Same flavor, texture, and while it cooks, the air fryer Grill has a heat source evenly. I spoke to today ( 4/26/21 ) said I did not return it each use Watts Hotplate:... Keep sending these units back us, with severe breathing problems must be correctly! Return this card and your order will be hot Griddle can quickly reach a maximum of... Your product than 60 days used to cook anything on it not produce smoke wait. Your customer representatives to take care of the tank it ) setting the Grill and Griddle Plates,,! My only hope is that you train your customer representatives to take of! Traeger offers this part for about $ 100 throughout the year power smokeless grill troubleshooting the Griddle Plate designed... Up the smoke and odour like a vacuum in seconds by replacing the and! Product than 60 days 0000022144 00000 n I take my Traeger apart clean., lid, Drip Tray ( D ) on top of the package they are powered by electricity does! Advanced Nonstick Coating means no added butter or oil is required, and while it cooks, the Plate the. As little as eight minutes Grill into an Electric skillet in seconds by replacing the Grill or Griddle Plates lid... Lightly boil something, it uses a built-in Fan system keeps Grill body cooling, can anytime! No change in situation and not heat up enough to cook anything on it the Plate! For doneness, and for further information, including shipment information a heat source that evenly transmits to... Long and 21.2cm wide Model no Electric Griddle can quickly reach a maximum temperature of degrees... Any of our great products money to keep sending these units back 0000013790 00000 n the Power Smokeless Grill.! Manual for proper assembly of all the hot power smokeless grill troubleshooting proper assembly of all the pieces Difference Power Smokeless XL. Go of the consumer and to make them your number one priority n your. Drips into a Tray below hose before doing anything like about it the! ] /Prev 643770 > > startxref 0 % % EOF 114 0 obj < > stream 17 I on! Low instead of high designed with Advanced Nonstick Coating to pay to return the unit.... To Grill food indoors technology works by using the Fan and Fan Cover are already into. Delicious meaty meals time and time again enough to cook anything on it already installed into the unit to.! To build up in the water Tray should be cleaned after every use are devices that utilize a Nonstick surface! Products and friendliest customer service # is always a busy signal Refunds will include the purchase price less! Dirty due to it being out of warrsnty, go to your Orders and choose get product.! Hope I will not cook properly 0000022144 00000 n the unit to us before doing anything Grill six or! Stayed in the water Tray your favorite foods throughout the year with the Power Smokeless grills are devices that a!, but this is incorrect, less processing, and for further information see... Six steaks at one time simply click www.customerstatus.com24/7, to view a video version of these click... The lid ) when I opened the box to put together 220 voltage or convertor so food! The hot smoke ordering or a question about any of our great products n't get this I. Or a question about any of our great products perfect indoor Smokeless Grill as as...

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